Shipping

We use Couriers Plus, Fastway, Hunter Express and Toll Ipec as our main distributers.

We offer free shipping on most* orders over $99. This is a generous limited time offer and may be subject to change in the future.

Orders less than our free shipping criteria will incur a flat rate of $29.95, this will be applied automatically on your checkout.

we are working with several top partner suppliers all over Australia and we insure to have your orders dispatched within 1 to 3 working days of receiving them.
If by very rare occasions you are living in a remote area outside of the metropolitan area where shipping may be costly we will contact you and inform you of this and either with a small shipping fee agreed upon ship the item to you or give you a full refund. We will do our very best to not have to result to this option by considering to take on the shipping ourselves but just on very rare occasions we may not be able to.
Depending on where you live, below is an estimate of shipping times, please note these delivery times are estimates only and delays may occur outside of our control once the rugs have left our warehouses. If you require a specific time of delivery please contact the couriers directly to arrange this with them.
Rugs Leaving NSW Warehouse Where You Live Estimated Shipping Time
Sydney, Brisbane, Melbourne 3-4 days
ACT, Regional NSW, VIC & QLD 5-6 days
Perth, Adelaide 5-8 days
TAS, Regional SA, WA & NT 7-11 days
Rugs Leaving WA Warehouse Where You Live Estimated Shipping Time
Sydney, Brisbane, Melbourne 5-8 days
ACT, Regional NSW, VIC & QLD 5-6 days
Perth, Adelaide 3-4 days
TAS, Regional SA, WA & NT 7-11 days
Please feel free to contact us via email below if you believe we have not answered the questions you were looking for and/or if you would like to discuss the shipping with our customer care team further. Alternatively you can chat with us via our chat system.